Shipping Information

All orders are packed and dispatched within 1–2 business days at our warehouse in Adelaide, South Australia. Once it’s on its way, you’ll receive a confirmation email with an Australia Post tracking number so you can keep tabs on your delivery.

Domestic Shipping (Australia)

  • Free standard shipping on all orders over $100
    (Delivery: 4–6 business days. Regional areas, allow up to 8 days)

  • Flat rate of $5 for orders under $100

  • Express shipping available for $9 Australia-wide
    (Typically delivery within 1–3 business days after dispatch)

  • All orders sent via Australia Post with tracking included

  • Weekday orders processed within 48 hours

  • Weekend orders are packed and dispatched on Monday

International Shipping

We offer registered international shipping to selected destinations. A tracking number will be emailed to you as soon as your order is dispatched.

Estimated delivery times:

  • New Zealand: 7–10 business days

  • USA, UK & Europe: 10–13 business days

  • All other countries: 12–15 business days

If you're not home at the time of delivery, your local postal service will leave a collection slip with instructions for pick-up.

 

Returns & Exchanges

We offer returns or exchanges on all full-priced items if your return is lodged within 7 days of receiving your order. Items must be unworn and returned in original condition with all packaging.

To request a return or exchange, please email: hello@wearever.com.au with the following details:

~ Full name

~ Order number

~ Email address used at checkout

~ Reason for return

~ Whether you’d prefer a store credit or exchange


Important Notes

~ Earrings are final sale and cannot be returned or exchanged due to hygiene reasons

~ Sale items are final and cannot be returned or exchanged

~ Return shipping is at the customer’s expense unless the item is faulty

~ If requesting an exchange, please include a pre-paid return satchel addressed to yourself

Returns are processed within 2 business days once received and approved.

 

Need help?

Got questions about your order or shipping status? Reach out to us any time at hello@wearever.com.au.